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PartCraft Support
Get the cleanest scan
Place the page on a flat surface in even light. Fill the camera frame with one straight page and avoid shadows across the staff. Review every detected note before saving. For exact playback, export and import MusicXML from your notation app.
Live feedback is not responding
Open iOS Settings → Privacy & Security → Microphone and enable PartCraft. Practice in a quiet room, point the device microphone toward the instrument, and do not play reference audio through the speaker during live feedback.
Pitch seems an octave off
Rich instrumental overtones can occasionally pull a detector toward a harmonic. Try moving slightly farther from the microphone and play at a comfortable mezzo-forte. Please include your instrument, note, and device model in a support message.
Contact support
Email support@partcraftmusic.com. Include the app version shown in You → About and a description of what happened. Do not send copyrighted scores unless you have permission.